© 2017-2019 svbdvsn, inc • all rights reserved 

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FAQ

​How Do I Place An Order?

​You can order our rash guards, surf right here via the website, you can shoot us an email: svbdvsn@gmail.com or give us a shout:

(949) 662-8277

 

​Secure Ordering & Payment Options

 

Please process your order with Visa, Mastercard or American Express. See below the ordering process explained in a few steps:

Ordering on our site is easy

  1. Select the product of your choice

  2. Add the product(s) into the basket by clicking: "add to cart"

  3. Verify if your shipping address is in one of the countries appearing and click on "Continue"

  4. The item is in your cart, please choose if you would like to continue shopping by clicking on "Continue Shopping" or if you would like to proceed to payment click on "Check Out"

  5. Please sign in to your account. If you're new to svbdvsn, Inc please create a new account and continue

  6. Verify that the details are correct and click "Checkout"

  7. Please add your card details, take note of the terms & conditions and tick the box to indicate you accept them, then to proceed click on "confirm your purchase"

  8. The order is in process now and you are about to receive a confirmation email about your purchase order with all the details.

If you have any questions, please email or call us: svbdvsn@gmail.com  / (949) 662-8277

Returns & Refunds

 

If you are not happy with your product - we are here to help!!! Please call or email us and we will do whatever we can to reasonably resolve the issue.

14 day return policy: you have 14 days to return an item as long as it is in unused & unaltered condition. Please call or email with your Return Request & we will issue an RMA (Return Merchandise Authorization Number)

 

*****This return policy DOES NOT include custom or specialty orders.*****

If you have an issue with your custom or specialty order - please contact us immediately. We have an extensive pre-order procedure to ensure that your custom product is as you intend it, it is also individually QC'd prior to shipment to ensure there are no defects or issues.

 

If you ever have any questions - please contact us - we are happy to help :)